--- title: Messages Overview description: Messages Overview --- [Skip to content](https://knowledge.compliancygroup.com/home/messages#main-content) English - United States Show submenu for translations [Submit a Ticket](https://knowledge.compliancygroup.com/home/kb-tickets/new?hsLang=en-us) [Go To Customer Portal](https://help.compliancygroup.com/home?hsLang=en-us) ![Compliancy Group](https://knowledge.compliancygroup.com/hs-fs/hubfs/Compliancy%20Group%20Logo%20Full%20RBG-sized.png?width=300&height=54&name=Compliancy%20Group%20Logo%20Full%20RBG-sized.png) Open main navigation Close main navigation - English - United States Show submenu for translations - [Submit a Ticket](https://knowledge.compliancygroup.com/home/kb-tickets/new) - [Go To Customer Portal](https://help.compliancygroup.com/home) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://knowledge.compliancygroup.com/home?hsLang=en-us) 2. [The Guard Support](https://knowledge.compliancygroup.com/home/the-guard-support?hsLang=en-us) # Messages Overview **Messages** is the admin-to-employee communication hub inside The Guard.   Admins can send a one-way announcement to any employee or group, or formally request that employees upload a specific document — all without leaving The Guard. Employees receive these in their employee portal and can respond to document requests by uploading directly there. **Announcements** Announcements let admins send a direct message to one employee, a group, or the entire organization. To create an announcement, click **+ New → New Announcement** from the Messages page. ![Screenshot 2026-07-07 at 5.00.16 PM](https://knowledge.compliancygroup.com/hs-fs/hubfs/Screenshot%202026-07-07%20at%205.00.16%20PM.png?width=670&height=156&name=Screenshot%202026-07-07%20at%205.00.16%20PM.png) - **Subject** — the subject line of the announcement - **Message** — the body of the announcement sent to employees - **Select Recipients** — choose which employees receive the announcement **Selecting recipients** ![Screenshot 2026-07-07 at 5.01.48 PM](https://knowledge.compliancygroup.com/hs-fs/hubfs/Screenshot%202026-07-07%20at%205.01.48%20PM.png?width=670&height=274&name=Screenshot%202026-07-07%20at%205.01.48%20PM.png) - Search for individual employees by name, or use the **Search All** dropdown to filter by group or location - Select one employee, multiple employees, or an entire group **Viewing sent announcements** **![Screenshot 2026-07-07 at 5.05.59 PM](https://knowledge.compliancygroup.com/hs-fs/hubfs/Screenshot%202026-07-07%20at%205.05.59%20PM.png?width=670&height=352&name=Screenshot%202026-07-07%20at%205.05.59%20PM.png)** - The **Announcements** tab shows all sent announcements, sorted by date - Each announcement displays the subject, recipient count or groups, the date sent, and the admin who sent it - Sort the list by date or search for a specific announcement using the search bar **Document Requests** Document Requests allow admins to formally ask employees to upload a specific document. Employees respond by uploading directly through their employee portal. To create a document request, click **+ New → New Document Request** from the Messages page. ![Screenshot 2026-07-07 at 5.06.59 PM](https://knowledge.compliancygroup.com/hs-fs/hubfs/Screenshot%202026-07-07%20at%205.06.59%20PM.png?width=670&height=318&name=Screenshot%202026-07-07%20at%205.06.59%20PM.png) - **Subject** — the title of the document request (required) - **Upload Destination** — the folder in the employee's Documents tab where their uploaded file will be saved (required) - **Message** — describe what you need the employee to upload (required) - **Optional Attachment** — attach a reference file if helpful (PNG, JPG, PDF, DOCX, XLSX, PPTX — max 25MB) - **Due Date** — the date by which the employee must submit the document (required). Overdue requests are flagged and factor into the employee's conformance score. - **Select Recipients** — choose individual employees or groups to send the request to (required) When an employee uploads a document in response to a request, it is saved directly to the folder specified in Upload Destination on their employee profile. - [Getting started](https://knowledge.compliancygroup.com/home/getting-started?hsLang=en-us#main-content) - [Onboarding](https://knowledge.compliancygroup.com/home/getting-started?hsLang=en-us#onboarding) - [Product Overviews](https://knowledge.compliancygroup.com/home/getting-started?hsLang=en-us#product-overviews) - [Workforce](https://knowledge.compliancygroup.com/home/workforce?hsLang=en-us#main-content) - [Policies](https://knowledge.compliancygroup.com/home/workforce?hsLang=en-us#policies) - [Settings Module](https://knowledge.compliancygroup.com/home/workforce?hsLang=en-us#settings-module) - [3rd Party Risk](https://knowledge.compliancygroup.com/home/3rd-party-risk?hsLang=en-us) - [Incident Management](https://knowledge.compliancygroup.com/home/incident-management?hsLang=en-us) - [Risks & Assessments](https://knowledge.compliancygroup.com/home/risks-assessments?hsLang=en-us) - [Healthcare Compliance](https://knowledge.compliancygroup.com/home/healthcare-compliance?hsLang=en-us#main-content) - [Privacy](https://knowledge.compliancygroup.com/home/healthcare-compliance?hsLang=en-us#privacy) - [Data Security](https://knowledge.compliancygroup.com/home/healthcare-compliance?hsLang=en-us#data-security) - [OSHA Workplace Safety](https://knowledge.compliancygroup.com/home/healthcare-compliance?hsLang=en-us#osha-workplace-safety) - [Clinical & Quality](https://knowledge.compliancygroup.com/home/healthcare-compliance?hsLang=en-us#clinical-quality) - [State Requirements](https://knowledge.compliancygroup.com/home/healthcare-compliance?hsLang=en-us#state-requirements) - [Fraud, Waste & Abuse](https://knowledge.compliancygroup.com/home/healthcare-compliance?hsLang=en-us#fraud-waste-abuse) - [Compliance Operations](https://knowledge.compliancygroup.com/home/healthcare-compliance?hsLang=en-us#compliance-operations) - [Legacy Guard Features](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#main-content) - [Admin - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#admin-legacy) - [Assets - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#assets-legacy) - [Documents - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#documents-legacy) - [Incidents - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#incidents-legacy) - [My Documents - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#my-documents-legacy) - [My Tasks - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#my-tasks-legacy) - [People - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#people-legacy) - [Programs - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#programs-legacy) - [Reports - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#reports-legacy) - [The Dashboard - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#the-dashboard-legacy) - [Training - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#training-legacy) - [Vendors - Legacy](https://knowledge.compliancygroup.com/home/legacy-guard-features?hsLang=en-us#vendors-legacy) - [Account & Billing](https://knowledge.compliancygroup.com/home/account-billing?hsLang=en-us) - [The Guard Support](https://knowledge.compliancygroup.com/home/the-guard-support?hsLang=en-us#main-content) - [P&P Drafts](https://knowledge.compliancygroup.com/home/the-guard-support?hsLang=en-us#pp-drafts) - [Settings](https://knowledge.compliancygroup.com/home/the-guard-support?hsLang=en-us#settings) [![compliancy-group-logo-white](https://knowledge.compliancygroup.com/hs-fs/hubfs/compliancy-group-logo-white.png?width=200&height=37&name=compliancy-group-logo-white.png "compliancy-group-logo-white")](http://compliancy-group.com) Contact Us - [support@compliancygroup.com](mailto:support@compliancygroup.com) Copyright © 2026, Compliancy Group LLC Cookie Settings