---
title: Where do I start?  Advice for Guard customers from a compliance professional
description: New to compliance or a new role? Learn where to begin, how to prioritize efforts, and why incremental progress, cross-functional collaboration, and grace are key to long-term compliance success.
---

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# Where do I start? Advice for Guard customers from a compliance professional

#### **Overview**

One of the most common questions new Compliance Officers or team members ask is:

> **“Where do I start?”**

Healthcare compliance can feel overwhelming—multiple regulations, limited resources, and pressure to get things right. This article provides a practical starting point and guidance on how to use The Guard to begin your compliance journey from one of our Compliance professionals. 

### **Where Do I Start With Compliance?**

#### There is no wrong place to start

Compliance touches many parts of an organization, so starting anywhere meaningful is a good starting point.  
To gain momentum quickly, many experienced compliance professionals recommend starting with:

- One area of opportunity (a known gap)
- One area of success (something working well that builds confidence)

This dual approach helps you build understanding while gaining early wins.

### **Practical First Steps**

#### **1. Understand your environment**

Gather information from:

- Policies and procedures
- Team members involved in daily operations
- Prior audits or risk assessments
- Existing documentation inside*The Guard*

#### **2. Use The Guard to guide your workflow**

*The Guard* provides a structured path to begin building or improving your compliance program.

You can start in areas such as:

### **Playbooks**

Begin with the HIPAA Playbook or another framework.  
Playbooks act like workplans—guiding you step-by-step through assessments, safeguards, and remediation tasks.

### **Programs**

Assess whether Controls are met, partially met, or not met.  
Programs surface gaps and automatically recommend remediation tasks.

### **Policies**

If you have an urgent need—like updating a Privacy Policy—you can begin your work inside the Policies & Procedures module.

### **Training**

Launch or refresh Security Awareness Training or other required modules for your workforce.

### **Risk Assessments**

For OSHA or HIPAA, you can start with focused risk assessments to identify high-risk areas quickly.

> *Each module provides clear next steps and evidence tools to help you document your work.*

### **Building Engagement With Your Organization**

Many new compliance professionals struggle with team buy-in. One effective strategy is to:

- Explain that you are assessing where compliance can benefit the organization most
- Reassure teams that no one "sent you" to investigate their department
- Focus on understanding processes first, not judging them

This approach reduces resistance and builds trust early.

### **Helpful Advice for New Compliance Teams**

#### **Give yourself grace**

Even strong compliance teams cannot review every risk, policy, or process every year. Compliance is a marathon, not a sprint.

#### **Compliance is everyone’s job**

You may lead the program, but you cannot—and should not—do everything alone.  
Engage others by:

- Assigning tasks
- Creating cross-departmental workgroups
- Sharing responsibility for risk mitigation

#### **Focus on your highest risks first**

Use your limited time and resources where they matter most.

#### **Document everything**

Most organizations are doing more than they realize.  
Capture:

- Informal training (shadowing, coaching)
- Daily workflow improvements
- Safeguards already in place

All of these can be added to The Guard as evidence.

#### **Celebrate wins**

Recognize employees who model compliant behavior.  
Celebrate incremental progress—it creates momentum and supports a positive compliance culture.

### **Summary: The Best Places to Start**

If you aren’t sure where to begin, start with one of these:

### A Playbook (e.g., HIPAA Playbook)

Clear step-by-step guidance + recommended tasks.

### A Risk or Program Assessment

Reveals gaps and directs your next actions.

### Policies

If something urgent is needed, start there.

### Training

Fastest way to improve workforce readiness.

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